Reach out to us directly via email at email@example.com, and we will respond within 24-48 hours on weekdays.
I need to make changes to my order.
While we cannot make changes to orders once they have been placed, we will work with you to determine the best solution if anything needs to be adjusted post-purchase. Please email our team at firstname.lastname@example.org as soon as you notice an issue.
My order was damaged or missing an item.
We hate that! Please email us at email@example.com as soon you know there is an issue with your order, and we will work with you to determine the best solution.
Press & Media
Questions relating to awards, PR, affiliates, and other media inquiries can be sent to press(at)brandless(dot)com.
All purchase transactions made through the site are subject to the Brandless return policy in effect at the time of purchase. If you're dissatisfied with a product for any reason at all, get in touch with us at firstname.lastname@example.org as soon as you can. For returns, you must contact us within 100 days of purchase for a refund, less shipping cost for returning the item. While we want to make sure you are satisfied with your purchase, we reserve the right to restrict other return options refunds and or any issuance of replacements in the event we believe there has been any wrongdoing or abuse of our policies by the customer.