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Help Scout + HubSpot

Create Help Scout conversations from new HubSpot form submissions

Turn form submissions into direct contact with customers! With this automation, every time a new form is submitted in HubSpot, Zapier will automatically create a new conversation from your customer in Help Scout. This integration gives you the ability to create immediate contact, and tackle the tasks given right away for great customer service. You'll be able to see your email support requests and your contact form requests together in Help Scout thanks to this Zapier integration.

Turn form submissions into direct contact with customers! With this automation, every time a new form is submitted in HubSpot, Zapier will automatically create a new conversation from your customer in Help Scout. This integration gives you the ability to create immediate contact, and tackle the tasks given right away for great customer service. You'll be able to see your email support requests and your contact form requests together in Help Scout thanks to this Zapier integration.

  1. When this happens...
    HubSpotHubSpot
    New Form Submission

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Event Type

    Trigger
    Scheduled
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

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  • Customer Support

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hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

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